Help Center

Find answers to common questions or reach out to our support team.

❓ Frequently Asked Questions

What is Mkulima sokoni?
Mkulima sokoni ("Clean Market" in Swahili) is a digital agricultural marketplace that connects Kenyan farmers directly to buyers, agro-dealers, and communities. We eliminate middlemen so farmers get fair prices and buyers get fresh produce.
How do I sign up?
Click "Get Started" on any page. You can sign up with your email or Google account. During registration, select your role — Farmer, Buyer, or Agro-Dealer — and complete your profile.
Is Mkulima sokoni free to use?
Yes! Creating an account, listing products, and browsing the marketplace are completely free. Mkulima sokoni is committed to making agricultural trade accessible to everyone.
How do I list my produce?
After signing up as a Farmer or Agro-Dealer, go to your dashboard and click "Add Product". Fill in the product details — name, category, price, quantity, location — upload a photo, and publish. Your listing will appear on the marketplace instantly.
How does verification work?
Verified users display a green checkmark on their profile. Verification is handled by our admin team who reviews submitted documents (ID, farm registration, or business license). This builds trust between buyers and sellers on the platform.
Which counties does Mkulima sokoni cover?
Mkulima sokoni covers all 47 counties in Kenya. Whether you're farming in Nyandarua, buying in Nairobi, or trading in Mombasa — you can use Mkulima sokoni.
How do I contact a seller?
On any product detail page, click "Contact Farmer". You'll see options to call, WhatsApp, or email the seller directly. You must be signed in to use this feature.
What product categories are available?
We support Vegetables, Fruits, Cereals, Livestock, Dairy, Tea, Nuts, Legumes, Herbs, Potatoes, and more. Each category has dedicated filtering in the marketplace.
Can I use Mkulima sokoni on my phone?
Absolutely. Mkulima sokoni is fully responsive and works beautifully on smartphones, tablets, and desktop computers. No app download needed — just open it in your browser.

📞 Contact Us

Can't find what you're looking for? Our support team is here to help.

📧

Email Support

Send us an email and we'll respond within 24 hours.

support@mkulimasokoni.com

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WhatsApp

Chat with our team for quick assistance.

+254 700 000 000

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Office

Visit us in Nairobi for in-person support.

Nairobi, Kenya